HOW TO REGISTER: 

• If you are registering for the first time for the 1st IWA Non-Sewered Sanitation (NSS) Conference 2023, please click on the words "New Registration" to create your profile and password. 

• Once you have registered and should you wish to amend your existing registration, please click on the words "Amend Existing Registration" and enter the email address and password you used when you first used the registration system. 

• PLEASE NOTE: If you want to add an additional delegate to your existing registration please click on the words "New Registration" to add additional delegates and proceed with registering the delegates, because if you try to access the existing booking to add additional delegates, it will change the existing booking.  Please contact Desiree Naicker should you have any queries:  Email: thandeka@confco.co.za

• Social Sign In: Should you wish to Login with your Facebook or Twitter Account, please click on the words "Social Sign In".

• Scroll down to the bottom of the page and click on "Continue to register" to proceed.

• If you have forgotten your password, click on the "Forgotten your password?" link and follow the instructions.  You need to enter the email address you used when you first used the registration system, and click on "Reset password". The email to reset your password will come from "EventsAIR". 

If you do not find it in your inbox, please check your spam, junk or clutter mailboxes to retrieve it.  The system will send you a link.  Click the link to change your password.  Enter a new password and re-enter the password to confirm.  Click the button to confirm.  Return to the registration page to re-enter the registration system.

• Payment can only be made when you have completed the entire registration process.

• An invoice will automatically be generated and sent to the e-mail address provided during registration. 

What happens next? Once your application has been received and processed:
• An invoice with the banking details will be forwarded to you.
• Payment can be made by Credit Card, Bank/Electronic Transfer, Cash deposit.
• Please note that if payments incur bank charges, these will be for your own account.
• Full payment for these charges is required before your registration is fully confirmed.
• Please ensure any bank transfer makes clear reference to the payment reference number stipulated on your invoice.
• Once payment has been made, kindly email through proof of payment to the Secretariat, c/o The Conference Company. Email: finance@confco.co.za
• An official receipt will be provided on confirmation of payment.

IMPORTANT NOTE REGARDING CREDIT CARD PAYMENTS:
If your transaction is not successful and you receive an error message, please advise us of the error message code, so that we can follow up with the bank as to the possible reason for this.

Since this is a secure site, it uses 3D Domain Security and if your card is not 3D secured, you may receive an error code 255.   In this event, please contact your bank, VISA or MasterCard directly and ask them for more information on how to 3D Secure your card.  Alternatively we would ask that you make payment by EFT (Electronic Fund Transfer) instead.

Below is a brief explanation as to what 3D Domain Security is:
3D Domain Securityis a method of security mandated by the Credit Card Associations to enhance the security of online transactions. MasterCard's product is called "SecureCode" (the three numbers on the reverse side of the credit card) and VISA's product is called "Verified by Visa".

Very simply, the system authenticates the cardholder before the transaction takes place by diverting the browser to the bank that issued the card, who then request some secret, perhaps a pin code, from their cardholder that will conclusively prove that this actually is the cardholder entitled to use this card. Once they are satisfied that this is their cardholder they issue an authentication receipt which is then presented to the merchants bank along with the authorisation request. If the transaction is then approved by the issuing bank, they may not charge the transaction back to the merchant because the cardholder disputes the transaction as not being originated by them.